Frequently Asked Questions

Find answers about ordering, artwork, turnaround times and custom products at Lucrative Apparel.

What products do you offer?

We supply:

  • Custom apparel & teamwear

  • Branded gazebos (3x3m, 3x6m and custom sizes)

  • Promotional products (bags, umbrellas, bottles, keychains and more)

  • Event signage and branding solutions

If you don’t see what you need, contact us.

How do I place an order?

Submit a quote request with your product details, quantities and artwork.
We’ll provide pricing, confirm specifications and send a digital mock-up for approval before production begins.

What file types do you accept for logos/artwork?

We recommend vector files (AI, EPS, PDF) or high-resolution PNG/JPG. If your artwork isn’t high enough quality, we may charge an additional fee to redraw or prepare it for print.

Can I return or cancel my order?

Because most products are custom-made, we cannot accept cancellations once production has started.

If your order arrives damaged or incorrect, contact us and we’ll resolve the issue.

Do you offer bulk pricing?

Yes. Pricing becomes more competitive as quantities increase.
For larger orders or multi-location businesses, request a custom quote.

Do you have minimum order quantities?

Minimums vary depending on the product.

  • Apparel typically starts from 10 units

  • Promotional products vary by item

Contact us for exact minimums.

Where do you ship to?

We ship Australia-wide and to New Zealand.
International shipping is available on request.

Shipping costs are calculated based on product type and destination.

How long does production take?

Production time depends on the product:

  • Apparel: typically 4–8 weeks (Depending on order quantity)

  • Promotional products: varies by item

Timeframes begin after artwork approval and payment confirmation.

Rush options may be available.