Our Warranty

At Lucrative Apparel, we stand behind the quality of every product we deliver. That’s why all our garments and promotional products come with a 6-month warranty under normal use, provided care instructions have been followed.

What We Guarantee

  • All garments and promotional products are checked before leaving our facility.
  • Any defects caused during production or decoration are fully covered.
  • If we make a mistake, we’ll repair, replace, or refund — whichever is most practical for you.

What’s Not Included

  • General wear and tear through regular use
  • Damage caused by misuse, rough handling, or ignoring care instructions
  • Colour fade, shrinkage, or distortion from improper washing/drying
  • Design or artwork issues that were approved prior to production

Making a Claim

If you notice an issue, contact us within 14 days of discovering the fault. Provide photos and details, and our team will assess and offer the best solution — repair, replacement, or refund.

Contact Us